Support

Email us: dev@innova8.com. We reply within one business day. Include the email address you sign in with and, if something went wrong, what you tapped and what you saw.

Signing in

Enter your email and we send a 6-digit code; there is no password. On iPhone you can also use Sign in with Apple. If the code does not arrive, check your spam folder, wait a minute and tap Resend code. The same account works on iPhone, Android and the web at zlo.co/app.

Scanning business cards

Hold the phone above the card in good light. The text is read on your phone, so it works with no signal.
Check the fields marked for review before you save.
For digital cards, scan the QR code or hold the top of your iPhone near the NFC card.
To give someone your own details, open Share my details and let them scan your QR code.

Reminders

Allow notifications when ZLO asks, or turn them on in Settings, Notifications, ZLO. Reminders work even when the app is closed. Tap Done or Snooze right from the notification.

ZLO AI

Open the ZLO AI tab in the middle of the bottom bar and ask about your leads, events, follow-ups, deals or a company.
To talk instead of type, tap the microphone, or tap the wave button for a hands-free conversation.
Each question uses one chat message from your plan: 20 a month on Basic, 150 on Premium, and 300 on Ultra and Teams. The count resets on the first day of each month.
Open History to reopen or delete a conversation. More at zlo.co/ai.

Teams

Buy seats at zlo.co/pricing, then open Settings, Team to invite people by email.
To let colleagues ask to join with their work email, add your company domain under Company domains and follow the steps.
Owners and admins see the team's leads, dashboard and activity under Manage. More at zlo.co/teams.

Plans and billing

Basic is free. Premium, Ultra and Teams are bought on our website, at zlo.co/pricing, and apply to your account on every device. To change or cancel, open the web app, then Settings, Plan & usage, Manage subscription. Refunds are covered in our refund policy.

Your data

Export your leads as a CSV file from the Leads screen.
Delete your account and everything in it from Settings, Delete account, or follow the steps at zlo.co/delete-account.
How we handle data is in our privacy policy.